Support & Help Center

Get help with our Chrome extensions. Find answers to common questions or contact our support team.

Quick Help

Installing Extensions

Learn how to install and set up our Chrome extensions in just a few clicks.

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Configuration Help

Get help configuring extension settings and customizing features to your needs.

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Troubleshooting

Fix common issues and problems with our step-by-step troubleshooting guides.

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Frequently Asked Questions

  1. Visit the extension's page on our website
  2. Click the "Chrome Store" button
  3. On the Chrome Web Store page, click "Add to Chrome"
  4. Confirm the installation by clicking "Add extension"
  5. The extension icon will appear in your browser toolbar

Try these troubleshooting steps:
  1. Refresh the webpage you're trying to use the extension on
  2. Check if the extension is enabled in Chrome's extension settings
  3. Restart your Chrome browser
  4. Update Chrome to the latest version
  5. Disable other extensions that might conflict
If the problem persists, contact our support team.

Chrome extensions update automatically by default. To manually check for updates:
  1. Go to chrome://extensions/ in your browser
  2. Turn on "Developer mode" in the top right
  3. Click "Update" button
  4. Chrome will check for and install any available updates

Yes, all our extensions are:
  • Thoroughly tested for security vulnerabilities
  • Reviewed and approved by the Chrome Web Store
  • Regularly updated to maintain compatibility and security
  • Built following Chrome's security best practices
  • Transparent about the permissions they require

To remove an extension:
  1. Go to chrome://extensions/ in your browser
  2. Find the extension you want to remove
  3. Click "Remove" button
  4. Confirm removal in the popup dialog
Alternatively, right-click the extension icon in your toolbar and select "Remove from Chrome".

Most of our extensions are free to use. For any premium features or paid extensions, refund policies depend on the specific extension and circumstances. Please contact our support team to discuss your specific situation.

Installation Guide

Step-by-Step Installation
Method 1: From Our Website
  1. Browse our extension collection
  2. Click on the extension you want
  3. Click "Chrome Store" button
  4. Click "Add to Chrome" on the Chrome Web Store
  5. Confirm installation
Method 2: Direct from Chrome Web Store
  1. Go to the Chrome Web Store
  2. Search for our extension name
  3. Click on the extension
  4. Click "Add to Chrome"
  5. Confirm installation

Configuration Help

Accessing Extension Settings

Most of our extensions can be configured through:

  • Extension Popup: Click the extension icon in your toolbar
  • Options Page: Right-click the extension icon and select "Options"
  • Chrome Settings: Go to chrome://extensions/ and click "Details" then "Extension options"
Common Configuration Tasks
Permissions
  • Grant necessary permissions for full functionality
  • Review and modify site access settings
  • Enable/disable specific features
Customization
  • Set up keyboard shortcuts
  • Configure notification preferences
  • Customize appearance and themes

Troubleshooting Guide

Common Issues and Solutions
Extension Not Loading
  • Check if the extension is enabled in chrome://extensions/
  • Reload the extension by clicking the refresh icon
  • Restart Chrome browser
  • Clear browser cache and cookies
Extension Missing from Toolbar
  • Click the puzzle piece icon in your toolbar
  • Pin the extension by clicking the pin icon
  • Alternatively, access via chrome://extensions/
Performance Issues
  • Disable other extensions temporarily to identify conflicts
  • Update Chrome to the latest version
  • Check if the website you're using is supported
  • Clear extension data in settings
Permission Errors
  • Grant all required permissions when prompted
  • Check site access settings in extension details
  • Reload the page after granting permissions

Still Need Help?

Our support team is here to help you with any questions or issues you may have.

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Response Time

Within 24 hours

Knowledge Base

Browse our comprehensive guides and tutorials

Getting Started Guide

Complete guide for new users to get the most out of our extensions.

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Video Tutorials

Watch step-by-step video tutorials for our most popular extensions.

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Advanced Tips

Power user tips and tricks to maximize productivity with our tools.

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